Frequently asked questions
The short answer before you start an enquiry.
Information about branches, wholesale, availability, delivery, pricing, and trade accounts.
01Where is the head office?＋
The head office is in Mukalla, Hadramout, Yemen. The full address will be published once approved.
02Do you sell retail or wholesale?＋
Our focus is food wholesale and distribution for trade customers. Contact the nearest branch to confirm available options.
03Which products are available?＋
The current range includes basmati and non-basmati rice, vegetable oils, and vegetable ghee, with updates based on availability and approval.
04Is delivery available?＋
Distribution is coordinated across supported coastal and valley areas, subject to location, quantity, and branch confirmation.
05How do I request prices?＋
Prices are not published before approval. Send a quotation request with products, quantities, and preferred branch for sales follow-up.
06How do I open a trade account?＋
Complete the trade account form with business, contact, and expected requirement details. The team will review and follow up.
07Do you serve restaurants and hotels?＋
Yes. Restaurants, hotels, and caterers can submit their requirements to confirm products, quantities, and delivery coverage.
08How do I confirm product availability?＋
Select the product and preferred branch in the enquiry form. Availability changes and is only confirmed by the sales team.